T-Mobile

Skynet Enchances T-Mobile Security through Enterprise-wide CCTV

TCC Wireless, one of the nation’s leading T-Mobile dealers, has retail stores in seven states throughout the Midwest and East Coast.  TCC continues to grow as a leader in the wireless industry and prides itself on the personal and professional growth of their people.

Through an enterprise-wide video management solution, Skynet Security plays an integral role in TCC’s loss prevention, operational management, and productivity monitoring efforts.

Situation

TCC Wireless is an expanding business with over 40 locations. Early in its expansion efforts, TCC’s steadfast management team was determined to maintain a high caliber of customer service, productivity, and security throughout its growth. In order to meet these goals, TCC needed a way to effectively implement and maintain its high business standards.

From a security standpoint, TCC wanted video surveillance with full coverage in all stores. It was important that the system in each T-Mobile store sustained a minimum of 60 days of recordings both onsite and within backup servers at its headquarters.

In regards to maintaining productivity and customer service, TCC was looking for a way to comprehensively monitor all its stores from its central management office.

Solution

Skynet Security designed and implemented a customized video management solution using Avermedia Hybrid DVR’s, Axis IP cameras, and Sony analog cameras.  In addition, Skynet built multiple servers for TCC’s headquarters in order to provide backup storage and centralized management software for its productivity and customer service efforts.

Skynet Security installed video surveillance systems at over 40 TCC stores and integrated all disparate systems to TCC’s Headquarters. Each store is equipped with its own DVR software/hardware for local management and video retrieval.  Skynet also provided the TCC headquarters with robust backup servers that store over 90 days of recordings from all stores in the event of DVR theft or defect.  Through our Central Management Software, TCC is able to view all of its stores simultaneously on a video wall comprised of four 60” security monitors.

Benefits

Avermedia’s central management software enables TCC management to oversee their store operations  comprehensively, which allows them to analyze efficiencies, monitor productivity, and enhance customer service on a regular basis.  Furthermore, TCC can use DVR recordings  to supplement their employee training process.  By standardizing TCC’s video management system across all stores, Skynet Security provided a streamlined approach to their video monitoring needs. This has saved TCC the valuable time and money involved in finding multiple vendors and  training on disparate software systems.

Through Skynet Security’s comprehensive security solutions, TCC knows that its assets and employees are protected at all times. When the footage of an incident needs to be retrieved, TCC can back it up on a flash drive in a matter of minutes. Having this peace of mind allows TCC to focus on what’s most important, its customers.  

Call us Toll Free 877-SKY-CCTV or fill out the form below

Totally Awesome!

"I can sum it up in only two words, Totally Awesome! Our experience from beginning to end and beyond has been a pleasure. Hani was my first contact with the company. His no pressure expertise was refreshing, along with Skynet's incomparable tech team. Skynet has brought about a positive experience for me and our company. Whenever I need alarms, access control, or video surveillance, I look toward Skynet for my solutions. Kudos! to Skynet!"

Wayne Holler, Urban Investment Group